AI customer support that knows your business.
Crawl your site, answer visitor questions with confidence-gated retrieval, and hand off to a human instead of hallucinating.
- No credit card to try
- Live in minutes
- Cites its sources
- Escalates instead of guessing
- Flat pricing, no contact-us gate
Paste any website to see it live
We'll crawl it — then ask it questions in seconds.
- We crawl a capped sample of the site
- A real bot trains on it in about a minute
- Ask it anything — answers cite the page they came from
From a URL to a working support bot
Four steps, none of which involve writing a rule, an intent, or a decision tree.
- STEP 1
Paste your URL
No code, no setup — just the link to your site.
- STEP 2
We train a bot on it
Pages are crawled, cleaned, chunked, and embedded automatically.
- STEP 3
Visitors ask it anything
Answers are grounded in what you actually publish — with citations.
- STEP 4
It escalates when unsure
Low-confidence answers hand off to a human instead of guessing.
What happens between the question and the answer
Most site-trained chatbots always answer. This one decides whether it should.
Your pages
Crawled, cleaned, chunked and embedded — nothing else is in scope.
Retrieve
The question pulls the passages that actually address it, not the whole site.
Confidence gate
How well do those passages support an answer? This is the decision point.
Confident → answer
The reply is written from those passages and cites the page each claim came from, so a visitor can check it.
Not confident → escalate
It says it doesn't know and hands off to a human, capturing the question so you can answer it once and for all.
See it in your dashboard
Real screenshots of the live product — the same dashboard you get on day one, not a mockup.
“We got tired of support bots that make things up. HelpBrain only answers from what you actually publish — and says so when it doesn't know.”
Why we built it this way
Simple, flat pricing
Start free, upgrade when your traffic does. No sales calls.
Starter
One site, one bot, everything that makes it accurate.
- 1 bot
- 2,000 conversations/mo
- 1,000 pages trained
- Small “Powered by HelpBrain” badge
Growth
More traffic, more bots, and your branding instead of ours.
- 3 bots
- 8,000 conversations/mo
- 5,000 pages trained
- Remove HelpBrain branding
- Priority support
Scale
High volume, ten bots, and a human on our side.
- 10 bots
- 10,000 conversations/mo
- 20,000 pages trained
- Remove HelpBrain branding
- Dedicated support
Overage is $5 per 1,000 extra conversations, capped at 2x your plan. Service is never cut off mid-month.
Prices exclude tax. VAT, GST or sales tax is added at checkout where it applies.