HelpBrain
An Intercom Fin alternative for teams not already on Intercom
Fin is excellent if you already live in Intercom. If you do not, adopting it means adopting the suite around it and pricing that moves with every resolution.
Behaviour
How it behaves
Three things it does that you can check, rather than three adjectives.
Flat monthly pricing with no per-resolution charge and no credits. Overage is billed at a fixed rate and capped at twice your plan price, and service is never cut off mid-month.
Installs as one script tag on any site, with no migration and no help desk to adopt first.
Every answer is scored for confidence before it is sent. Below the threshold the bot does not attempt an answer at all — it says it does not know and offers to pass the question to a human.
Live demo
Try it on your own site
Paste a URL. It trains on a capped sample of that site and answers your questions for real — no account, no card.
HelpBrain AssistantLive demo
Paste any website to see it live
We'll crawl it — then ask it questions in seconds.
Or try one of these:
- We crawl a capped sample of the site
- A real bot trains on it in about a minute
- Ask it anything — answers cite the page they came from
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FAQ
Questions
Can it hand off to my existing help desk?
Not yet — escalations reach you by email and Slack. If your workflow depends on tickets landing in Zendesk or Intercom, wait for that.
How does the pricing actually compare?
That depends entirely on your volume, so the pricing page states every number without a contact-us gate and you can do the arithmetic yourself.
Every price is on the pricing page, and the accuracy policy explains the credit-back.